We ask you to check your e-mail inbox and SPAM folder to see whether you have received an order confirmation for your order
. If this is the case, you should also have received a shipping confirmation
. This shipping confirmation e-mail contains a tracking number
which enables shipment tracking on www.post.at.
If no order confirmation was sent to you, please check whether the purchase amount has been debited from your bank account, SOFORT account, PayPal account or credit card.
If no amount has been debited, we ask you to resubmit your order.
Otherwise please contact our customer service:
Please note that for Switzerland and non-EU countries
unfortunately cannot offer tracking.